Our storyPricingBook demo

For Candidates

Employer LoginFor Candidates

Not getting noticed by recruiters?
Personalise & tailor resume for every job you apply

Visit any jobs page and click on magic cap button to generate a tailored resume from your regular resume

Use ChatGPT to customise your resume for every job that you apply to

Use AI to auto fill job forms

Ask for Referral for any job post

Nanda V.

Global Head of Customer Experience and Operations I CEO | Board member. Rising from Customer Service Executive to Global CX leader, CEO in just 2 decades, Prioritising "Customer 1st" approach to drive business growth.

Join to editContact Nanda

About

Nanda Gopal V is a seasoned professional with over 14 years of experience in the customer service industry. He is currently the Global Head of Operations, Delivery, Strategy, Transformation, and Client Support at vauld. Nanda has worked with various reputed companies across the globe, mostly in the eCommerce sector, and has actively witnessed the evolution of CX/Design in the last two decades. He puts the customer at the center of all that he does and enjoys driving an exciting journey to implement a 360-degree transformation of experience and delivery. Nanda is a super desi when it comes to food and travel, and he speaks seven languages. He is a pet lover and lives with 45+ kids/pets, mostly adopted differently-abled. Nanda's world is filled with people, and he likes helping and respecting people, which is his natural behavior. While he loves to win, helping his team to win makes him feel content. His biggest dream is to be a successful entrepreneur with unique ways of service and a diversified workforce. Nanda's recent accomplishments include leading world-class product or service teams of up to 3000 people, scaling up businesses and revenue optimization, reducing contact by accelerating operational efficiency and auto-monitoring systems by ~45%-65%, introducing Agile methodologies for manpower optimization (<~30%), reducing telephony cost by ~75% switching from desk solutions to software, reducing technology cost by ~20% by exploring methods within their own team and available capabilities, improving quality, customer/client satisfaction by ~3000BPS through reskilling and retraining, and driving strong business continuity plans to ensure 24/7 up and running processes. Nanda has worked with companies like ninjacart and Tesco in the past, where he was responsible for heading customer experience and operations, leading operations, business partnering and change, and supporting store colleagues in the UK and ROI. He has a Master's degree in Arts from Manav Bharti University, a Bachelor's degree in Arts from Calorx University, and an apprenticeship-certification course in Marketing, Sales, Operations & HR from OIE. Nanda's tech stack includes Web3, QA, AI, and Swift. He is a compassionate and empathetic leader who believes in driving curiosity in identifying systematic and tailored solutions to revolutionize customer experience through the need of the hour approach.

Education Overview

manav bharti university

calorx university

oie

Companies Overview

vauld

ninjacart

tesco

ola

247.ai

convergys india services private limited bpo

247 customer pvt ltd.

Experience Overview

16.1 Years

Find anyone’s contact

Find anyone’s personal emailFind anyone’s contact number
Contact People

Experience

No data found

Skills

Boost your visibility and stand out to employers with referrals from your LinkedIn connections.

Contact Details

Email (Verified)

nanXXXXXXXXXXXXXXXXXXXXXom

Mobile Number

+91XXXXXXXX95

Education

No data found

Frequently asked questions

What company does Nanda V. work for?

accordion icon

Nanda V. works for vauld

What is Nanda V. role in their workplace?

accordion icon

Nanda V.'s role in their workplace is Global Head of Customer Experience & Operations l CEO l Board member

What is Nanda V.'s tenure in their workplace?

accordion icon

Nanda V.'s tenure in their workplace is 3.16 years

What is Nanda V.'s total experience?

accordion icon

Nanda V.'s total experience is 16.08 years

What is Nanda V.'s LinkedIn profile?

accordion icon
Nanda V.'s LinkedIn profile can be found here

What is Nanda V.'s email address?

accordion icon
Nanda V.'s email address is nanXXXXXXXXXXXXXXXXXXXXXom. Unlock here

What is Nanda V.'s phone/WhatsApp number?

accordion icon
Nanda V.'s phone number is +91XXXXXXXX95. Unlock here

What schools did Nanda V. attend?

accordion icon

Nanda V. has attended manav bharti university, calorx university, oie

What companies has Nanda V. worked with?

accordion icon

Nanda V. has worked with vauld, ninjacart, tesco, ola, 247.ai, convergys india services private limited bpo, 247 customer pvt ltd.

What are some of Nanda V.'s skills?

accordion icon

Nanda V. has skills in Administrative, Artificial Intelligence (AI), BPO, Business Analysis, Business Process Outsourcing, Business Process Outsourcing Bpo and more.

I don’t want my profile to be displayed. How can I request deletion?

accordion icon
You can request deletion here - Delete my profile

Find anyone’s contact and let Weekday reach out to them on your behalf

Start hiring now

Stop manually filling job applications. Use AI to auto-apply to jobs

Look for jobs now
Weekday InstagramWeekday TwitterWeekday LinkedInWeekday Youtube

Companies

Subscription: Search databaseContingency: white glove serviceCircles: Access employee networksFreeAI Resume ScreenerFreeJD GeneratorFreeFind Personal Email from LinkedInFind WhatsApp Number from LinkedInPricing